1. Introduction
Manee Aran ("we", "our", "us") is committed to handling your personal information with care and transparency. This Privacy Policy explains what data we collect, why we collect it, how we use it, and what rights you have in relation to it.
This policy applies to all personal data collected through our website at maneearen.live, through our contact form, and through participation in our programs.
We operate from 92 Phra Sing Road, Mueang, Chiang Mai 50200, Thailand, and comply with Thailand's Personal Data Protection Act B.E. 2562 (PDPA).
2. Data We Collect
Information You Provide
- Full name
- Email address
- Phone number (optional)
- Message content submitted via our contact form
- Program enrolment details
Data Collected Automatically
- Browser type and device information
- Pages visited and time spent on each page
- Referring website address
- Cookie identifiers (see Section 5)
3. How We Use Your Data
We use personal data for the following purposes:
- Responding to enquiries submitted through our contact form
- Processing and confirming program enrolments
- Sending program-related communications (schedules, materials, reminders)
- Improving our website based on usage analytics
- Complying with legal obligations under Thai law
We do not sell, rent, or share your personal data with third parties for marketing purposes. We do not send promotional emails without your explicit agreement.
Legal Basis for Processing
- Consent — where you have given clear agreement (e.g., contact form submission)
- Contractual necessity — where data is needed to fulfil a program booking
- Legitimate interests — for website analytics and security
- Legal compliance — where required by Thai law
4. Data Retention
We retain personal data for as long as necessary for the purpose it was collected. Enquiry records are kept for up to 12 months. Program participant records are retained for up to 5 years for administrative and legal compliance purposes. Analytics data is retained for up to 26 months before anonymisation.
5. Cookies
Our website uses cookies — small files stored in your browser — to improve site performance and understand how visitors use the site. For full details, including how to manage your cookie preferences, please see our Cookie Policy.
6. Data Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. These include secure server environments, access controls, and regular review of our data practices. In the event of a data breach affecting your rights, we will notify you as required under PDPA.
7. Third-Party Services
We use a limited number of third-party services that may process your data on our behalf:
- Google Analytics — for website usage statistics (anonymised)
- Email service provider — for sending confirmation messages
Each third-party service is bound by appropriate data processing agreements and their own privacy policies.
8. Links to External Sites
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
9. Children's Privacy
Our programs are designed for adults aged 40 and above. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted information to us, please contact us so we can remove it promptly.
10. Your Rights
Under Thailand's PDPA, you have the following rights regarding your personal data:
- The right to be informed about how your data is used
- The right to access the personal data we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your data (subject to legal obligations)
- The right to withdraw consent at any time
- The right to object to processing based on legitimate interests
- The right to data portability where technically feasible
- The right to lodge a complaint with the Personal Data Protection Committee of Thailand
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
11. Policy Updates
We may update this policy from time to time to reflect changes in our practices or in applicable law. The updated policy will be published at this address with a revised "Last Updated" date. Continued use of our site after changes constitutes acceptance of the updated policy.
12. Contact
For any questions about this Privacy Policy or your personal data, contact us at:
- Email: [email protected]
- Address: Manee Aran, 92 Phra Sing Road, Mueang, Chiang Mai 50200, Thailand
- Phone: +66 53 419 762